![]() After all that they said they don’t know and recommended I send my computer in. They then had me reinstall the macOS but that gave no results. In safe mode, although it was jittery, it did play media! Once exiting safe mode it wouldn’t play again. They had me boot up my iMac in safe mode and try. At this point I did a computer update to see if it would help and it didn’t, so I contacted Apple support via message. ![]() That’s the only thing I’ve found that plays. But you know what is really weird? Even though media will not play anywhere else, the Apple Podcasts app plays podcasts totally fine. I can scrub through my entire timeline just fine but it will not play anything back. I then tried to play a video I had edited and exported that was stored on my computer and it wouldn’t play either (not in the finder preview, and not by double clicking and opening QuickTime.) What is weird is that the video pulls up, and I can even scrub through it and see the frames go by so it’s not like it isn’t loading-it just won’t play! I opened Final Cut and go the same result. ![]() When it loads I get a message saying my computer restarted bc of a problem (didn’t give me an error code or anything) and I, again, tried to play media via Apple Music and YouTube and it still wouldn’t play. Then all of a sudden my computer just shuts off and restarts. I then quit chrome and when to Apple Music instead, but nothing would play in Apple Music either! I tried streaming AND playing music that I have uploaded and stored locally and nothing would play, it just sits at 0:00. I restarted my Wi-Fi and still the video wouldn’t load. ![]() After a while I pulled up the browser to see why and the video was just buffering so I reloaded the page and got the same result. Yesterday I was listening to some music via YouTube when all of a sudden the music stopped. ![]() Hi, I have a late 2012 iMac running Catalina 10.5.7 (up to date). ![]()
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